Students returning to the university this week may have noticed that LUSU Living has now moved. Their new offices are located next to Venue café on the spine, moving from their previous spot on Edward Roberts court.
Matthew Ward, manager of the LUSU Living branch, stated that “the aim of the move was to provide a more customer focused and modern environment… through a large space and a more open plan layout”.
The new office will be retaining the same opening hours as they did last year, which will be Monday to Friday from 10am to 4pm, and they will be open 50 weeks a year to assist students who already have accommodation with LUSU or who are hoping to get advice. The new office also includes a meeting room which Ward hopes will “provide customers with more privacy when dealing with issues of a private nature”.
Ward also stated that they aim to further enhance their services by opening a city centre office at China Street Halls, and whilst “promoting greater access” for their clients, they also aim to provide a Common Room for tenants, which will come equipped with free broadband and access to drinks and confectionery.
Ward added that “from our city centre office, tenants will be able to arrange viewings, report repairs, seek advice on general management issues and arrange for parcels/recorded delivery letters to be collected through a new postal service collection”. This office however, will be open during term time only.
Students can contact LUSU Living on their email lusu.living@lancaster.ac.uk, and also via their usual phone number, which is 01524 592150.
