Student Satisfaction Survey launches with positive response


Professor Amanda Chetwynd has launched a new Student Experience Survey, aimed at postgraduates and first and second year undergraduates, in order to give students the opportunity to have their say about facilities on campus.

“The survey covers sports facilities, shops, catering, colleges and student support. The survey gives students the opportunity to comment on the existing provision and to give suggestions for improvements,” Chetwynd explained.

She went on to cite how student feedback had been incorporated in the past. “The Learning Zone was created because of comments students made in the first survey about the need for a group learning space open 24/7. And we now offer a catered accommodation option as a result of students commenting that they would have liked this option to be available.”

The survey is conducted online and takes about ten minutes to do. As an incentive to take part, everyone who completes the survey is entered into a prize draw to win HMV vouchers.

“This year we have asked students to prioritise new services and facilities they would like to see on campus, for example a new Student Union building, small group teaching hours, increased contact hours, better college social spaces and increased opportunity for work placements. I am very grateful to all the students who take the time to fill in the survey. Their comments are considered very carefully and help us plan for the future,” said Chetwynd.

It also appears the survey has the support of the students.

“I think it’s great for students to get the opportunity to have a say, because what goes on affects us so much,” said Craig Leigh, a second-year student. “The only problem is it takes ten minutes, but I’ll be doing it for sure. I definitely think we need a new Student Union building, one where you can socialise. It should have common rooms and meeting rooms as well as all the Student Union offices.”

“Also, everyone should be offered the opportunity to do a year work placement, not just those doing a business course. If it is offered to every student already, it needs to be publicised better,” added Lauren Jones, an English Language student.

Chetwynd is a Professor of Mathematics and Statistics, specialising in medical statistics. She was awarded a National Teaching Fellowship in 2003. She also acts as Pro-Vice-Chancellor for colleges and student experience.

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